Privacy Policy
1. Introduction
At C'est Bon ("we", "us", or "our"), we respect your privacy and are committed to protecting any personal data you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or subscribe to our design services.
2. Information We Collect
We may collect information about you in a variety of ways. This includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you subscribe or contact us.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. All financial transactions are processed securely via third-party processors.
- Project Data: Information, assets, files, logos, or copy that you upload to Trello or share with us directly to facilitate the execution of your design requests.
3. How We Use Your Information
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Create and manage your active subscription and service accounts.
- Fulfill and manage your design requests, revisions, and deliveries.
- Deliver final design source files and assets to you.
- Process payments, subscriptions, and refunds securely.
- Send you administrative information, updates, or changes to our terms.
- Respond to customer support requests and assist with onboarding.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., Stripe), email delivery, hosting services, and customer service platforms (e.g., Intercom).
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Cookies and Tracking Technologies
We may use cookies, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. When you access our site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data. These can include the right to access, correct, or delete the personal information we hold about you. You can update your billing details and account info through your login portal or contact us directly at miriagouda@gmail.com to request data removal.
8. Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will become effective immediately upon posting the updated Privacy Policy on the site.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
C'est Bon
Email: miriagouda@gmail.com
Calgary, Alberta, Canada
